See How 2020 Will Affect Packaging’s Future

The year that just finished proved a challenge for the packaging industry – one that many want to put behind them. However, it might prove fruitful to review the events of 2020 to make sure your packaging operations are prepared for 2021.

In 2020, PTIS, Leading Futurists, and several valued alliance partners introduced Packaging Foresight newsletters, which addressed many of the important developments that packaging professionals were facing. The newsletter also offered foresight on likely advances that will affect the future of packaging.

In case you’ve not had the opportunity to see all these commentaries, the article at the link below provides links to the entire collection. All editions can be found at  www.packagingforesight.com, but the piece linked here has a synopsis of each newsletter’s main story. You can also subscribe by linking here and filling out the simple form: Subscribe.

Read the full newsletter:

https://mailchi.mp/8b22f35c77b7/packagingforesight2020inreview?e=1ca409f295

Designing packaging for sustainability

Working towards sustainability means package designs that acknowledge and respond to the larger system that the product/package is a part of. A package is integral to that broader system, and part of the big system’s sustainability.

A design that merely does not worsen the system’s sustainability is not a breakthrough. And packaging pursuing only its own greenness is missing the chance to help the whole system.

The leading edge of packaging design often falls short. Designers recognize the centrality of sustainability. But they often work with a narrow perspective vis-a-vis the wider total lifecycle and contextual reality of the package. More often than not, the view is too narrow, focused on a simple substitution; “Do it with a renewable material”. 

Another narrow-view solution is finding a secondary use for the package. That is not enough. In most contexts, there will be too many waste packages for the secondary use opportunity. We cannot turn all PET soda bottles into jackets and pullovers.

How can designers and brands work together to come up with solutions?

Each side knows much the other does not. Joining brand owner experts with designers and innovators can move designs to the next level. This means joint explorations of possibility taking a whole systems view, understanding emerging change, learning together, and finding inspiration from parallel and distant situations. For example, drawing on nature, harking back to old approaches, and discovering things from other cultures all can inform and inspire design thinking.

Are consumers really demanding change? 

Designers and innovators should know what consumers want. But they also often have to lead and educate consumers for the need for change. On the old question of technology push versus market pull, the answer is, both.

More consumers live where there are tightening requirements for sustainability, limiting, recovering, and recycling waste. Brand owners’ choices in packaging may hand the consumer a waste problem. A consumer may not make a personal choice for more sustainable packaging. But if their community requires something, it’s part of their daily lives anyway.

How do you balance sustainable design with a better consumer experience?

Work to make sustainability itself par of the consumer experience and do it well.

What role does education play with consumers when designing for sustainability?

It is central. To be able to educate the consumer about sustainability while also handing them a solution that works in their lives is the pathway to success.

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We bring this kind of thinking to our triennial Future of Packaging program. It’s a multi-sponsor program for packaging executives and others with a strong interest in packaging. For more about the program, visit Future of Packaging: 2030. Our program launches at the beginning of 2019.

Top 10 trends shaping packaging for 2010

by John Mahaffie and Jennifer Jarratt, Leading Futurists LLC

1. Copenhagen consequences: the push to limit carbon emissions will continue to impact packaging with expanding attention to carbon miles inputs, resources use, and feedstocks. In 2010, manufacturers will begin to talk seriously about carbon sequestration and what they can do, individually and collectively, to promote sequestration as a way to offset carbon from production and consumption of their goods. So far, packaging has plucked the low-hanging fruit of easier lo-carbon adaptations. The next decade will demand bigger changes in processes and systems.

2. Packaging embraces the power of digital printing. Digital printing allows shorter runs, more SKU variation for products and their packaging, and customization, and can save money, reduce inventories, allow more rapid marketing action, and help move products more flexibly. Longer term, DP will overturn conventional approaches. Already printing’s role in produce-on-demand is creating new in-store one-to-one manufacturing in customizable products, such as books, game discs, and ice cream. Look out for even bigger changes as digital printing and production flexes muscle!

3. Design” is the new creativity-there is new and growing respect for design in packaging strategymaking. But design isn’t just for engineers, important though they are. Design has to “care” and to appeal to all the new attitudes in the marketplace. Design thinking will be applied to creating tools for developing sustainability, as well as in pulling together teams that can apply sustainable design ideas across many product lines. Given these fresh demands, packaging firms may discover shortages of truly innovative designers in the packaging sector.

4. Hybrid is the new strategy: borrowing a “frame” from the auto industry to describe taking the best and/or greenest aspects of two or more packaging staples and combining them into a new and more sustainable package design. This could mean a natural material/plastic combination or a rigid/flexible hybrid, for example. We’ll see more hybrids in the marketplace, and a readiness to try different combinations of materials and processes in packaging. Warning: hybrids can create their own recycling and reuse problems if they don’t “fit” most recycling systems.

5. Shrinking packaging. Packaging (per unit of product) will continue to shrink, as packagers find new ways and reasons to limit package size, thin out walls, and otherwise reduce materials used. We’re approaching a “how-low-can-you-go?” moment for the sector. Packagers must be sure that materials used can be recycled and recovered before they can reach a balance in shrink versus recapture. However, greater producer responsibility for recapture brings its own headaches, not the least of which is establishing a strong market in recovered packaging. It makes sense to build a value chain-wide strategy, to make extended producer responsibility successful. Retailers and their suppliers will continue to battle this one out-er, sorry; collaborate on reaching a solution!

6. Packaging’s value to food and safety intensifies. As food manufacturers continue to process ingredients from global, widely dispersed sources, food safety moves up the public agenda in the United States and around the world. We’ll see smarter labels the consumer can access with her cell phone for information on origins, ingredients, and allergens, for example. This trend works against the consumer’s demand for less packaging. However, if packaging can convince consumers that it ensures greater safety, then….

7. The new frugality cements itself in people’s consciousness-2010 is the year for deciding how much frugality is normal, and what we can afford to do with our incomes. How value-oriented will we be, even as economies strengthen? Will Americans, for example, continue to eat out less, prepare more food at home, and therefore consume more branded, packaged goods? The New Frugality fits with being greener, and with Locavorism (supplying as many needs as possible from local sources) which could lead to new strategies for small-scale, local packaging. Leading packaging equipment producers, or start ups, can conquer the market for scaled-down packaging lines and compact systems usable on farms, and by artisanal producers.

8. More people will become “own-baggers” as cities and communities encourage or require it. For example, on January 1, 2010 the District of Columbia will institute five cents per bag charge for plastic grocery bags. “Own-bagging” will spread beyond grocery into restaurants (Tupperware opportunity?), Costco, DIY, and department stores. For packaging, this could sharpen the focus on waste and recycling, especially for plastics.

9. Composting is gaining traction as an option for municipal waste management, for example with a new requirement for composting food waste in San Francisco, which began October 21, 2009. The new ISO standards for packaging, in development in late 2009 and due in final form in 2012, are expected to include standards for composting and biodegradation, and will likely extend work done under a long-established European Union directive on packaging and packaging waste that directive requires European member states to reduce their landfill inputs to 75% of 1995 levels by 2010, 50% by 2013, and 35% by 2020. These efforts will carry us past the hobby-level interest in composting by home gardeners, and will likely bring a stronger focus on packaging developed for composting in the next few years. Is your packaging compost ready?

10. Keeping up with consumers, other businesses, marketing, and retail in real time will be the challenge of 2010. The real time web is the aggregation of live/streaming content, social network traffic like Twitter and Facebook. Although not real time, retail online is growing increasingly sophisticated, with greater customization, and faster and more efficient price searches, and speedier delivery. While Google measures “authority” by links to an item, now we’re more interested in what’s hot, what’s on the rise, i.e. “trending.” Packaging needs strategies to navigate and populate the web real time, and to talk to customers in ongoing business and consumer conversations about their concerns and needs.

Keep in mind… Innovation and changes in packaging discussed here could be held back if a stalled economy persists in 2010. On the other hand, the poor economy is accelerating some changes, with moves to cost-cutting, and with economic stress falling most strongly on particularly weak parts of the system. This makes the current climate an interesting time for the packaging sector, and an opportunity for some players.

About us: @packfutur’s creators, Jennifer Jarratt and John B. Mahaffie, Leading Futurists, LLC, are joining with PTIS in offering a 2010 multi-sponsor program on the Future of Packaging, open to packaging executives, consumer goods manufacturers, printers, designers, converters, and anyone involved in the packaging sector. Be an active partner in the future of packaging, rather than watching and reacting as the industry changes. See: http://www.futureofpackaging.com/ for more information.

Images: psd and Valentina Powers, via Flickr, cc license, and fresno.gov

It’s ok to have more than one innovation at a time

Organizations seem so often to have trouble innovating at all, and if they do change, they often just make one change at a time. More rare is a comprehensive rethinking of a product, or system, or business model. But there may be great opportunities for those who can take on a whole system, rethink it, and make something new happen. 

94 winesThe Dutch company 94wines combines a sweep of innovations in its packaging and products. Many of these are innovations that we’ve been keeping an eye on for our Future of Packaging programs, so it's great to see real product introductions that put them to use.
 
The French variety wines 94wines sells are offered in a broad array of varieties, tapping niche taste interests. Consumers on their site answer six questions to get at their wine taste preferences. That comes in the form of a WineID, which the 94wines site will remember for you.
 
My “Wine ID” (can we assume there’s a play on words: ID as in identification and id, as in the unconscious psyche?) includes three varieties 5—Fresh, 22—Spicy, and 24—Oaky. That may not be quite right, but I rushed the questions a little.
 
The bottles are colored and numbered to indicate each variety, rather than being labeled with appellation and vintner, giving consumers two visual identifiers to help them get the right one. This, I suppose, is a “dumbing down” to suit harried consumers who aren’t and don’t want to be, wine experts.
 
94winesThe wines also allow custom content, not on their standard labels, but as digital content accessible by a QR code (2D barcode) on the bottle. iPhone users, and presumably others with a phone camera with a QR code app, can access the product information on their mobiles. People can also key in a number that is with the QR code on the 94wines website, and get the same information. But customers placing an order can customize the product by uploading their thoughts, images, etc., so that anyone they give the wine to will see that information. Thus, a custom label of a sort.
 
The 94wines system includes these innovations: 
  • “Long tail” niche/variety marketing play
  • Customization via custom label information
  • Mass customization via assessment of a consumer’s taste preferences in their “WineID”
  • Information accessible online, using the package as a point of access, with minimal labeling
  • Interaction of package with handheld device: 2D barcodes, readable by iPhone, etc.
  • Visual/intuitive cues in package design
 
What a great package! It’s terrific to see more than just incremental innovation, but rather a cocktail of innovations. Let’s hope it makes them some money. By the way, for now, they deliver mainly in the Netherlands.
 
Images: www.94wines.com 

Top 10 ways to “futureproof” your packaging

Here's a special feature we've also published on Leading Futurists LLC's website under our Future of Packaging resources. The advice could easily be interpreted for other products and services that need "futureproofing":

To "future proof" your packaging, i.e. to make sure it's right for the immediate and longer-term future, now to 5 or 10 years from now, you should:

  1. Serve – Recognize that your package performs a service-to a retailer or to a consumer, for example. It's not just an afterthought, it's not just a wrapper, it is a technology that delivers the consumer and your business customer value. Anything that does not serve should be left out. That includes technical flourishes consumers don't notice or care about, built-in hassles such as hard-to-open seals, disposal hassles, and other time-wasters.

  2. Be humble – You should make sure your package is as sustainable as you can affordably make it. Avoid claims that the item is totally green if it is not. The science of sustainability will change, and since we'll continually learn new things, we need to show some eco-humility around our greenness claims.

  3. Tell a story – Your package should tell its story well, from "What is this? And "Who made it?" to "How do I use it for the most success?" and "What can this package do for me?" This is not limited to what is on the package label-since a package can connect the user, via the network, to a world of information-but the graphic and label design are essential to getting it right. And, of course, part of telling the story comes with advertising and other messages in the media.

  4. Be ready for change – Your package should be part of an adaptable system that does not overly depend on a particular sourcing for materials, a particular regulatory regime, or a single, or narrow range of sizing options, etc. This recognizes the risks in our complex world, with changing resource costs and availability, changing regulation, and economic turbulence. And make sure the fit works with the changes retailers and suppliers are making.

  5. Anticipate where the customers are going – Create packages that fit emerging realities in the business marketplace and changing values in the consumer market. For consumers, current examples that will continue to grow in importance include the desire for authenticity, and interest in products that "fit who I am" especially for affluent markets, and fits rising aspirations for success and quality, if focused on the emerging markets. For retailers, changes in how goods are merchandised and sold, including automating inventory and checkout, may drive new needs.

  6. Know the whole system – Consider how the package ultimately will be used, and misused, including improper disposal, littering, composting, burning, reuse in the home, etc. Consider the whole value chain. Consumers have no particular incentive to handle the package they way you want them to. Ultimately, at least some people, and some regulators, will consider the producer responsible, or at least target the package. This is already happening in more places with plastic bags, for example.

  7. Design for disposal and recycling – This means not needlessly combining non-recyclable materials, necessitating the consumer take something apart, and not being difficult to crush or crumple, for example. Consider what you would do, what packaging choices you would make if you, as producer, were going to get all of the packaging back.

  8. Create and use an identity – Your package can connect the product to an online identity. This becomes both powerful and essential, as more people explore what to buy and learn about products they buy online-seeing additional information, consumer reviews and comments, and so on. There are already proven technologies, e.g. using 2D barcodes, which make it possible for anyone to image the barcode on a package with their mobile phone, and get connected to information, contests, or a community of users. Scanbuy [www.scanbuy.com], a DuPont venture, has pioneered in this area.

  9. Enable local production – For many products, the "carbon footprint" and other factors are pressing for greater local production. In fact, a small movement of consumers is trying to consume locally to reduce the impact of their consumption on the environment. If we move to much more carbon footprint measurement, as well as focusing on other environmental aspects of consumption, e.g. energy used in agriculture and shipping food, there will be more pressure to produce goods locally. Whether or not you agree a local strategy makes sense for everything in the market, now is probably not the time to reduce the number of regional plants for producing packaging and products.

  10. Avoid "wrap rage" – Finally, keep a focus on what are you handing the consumer to deal with. They may understand why a paint can has to be hard to open, but should they have to struggle with a bag of chips or pack of batteries? In doing so, it should put the consumer first, not just optimize for the retail and distribution networks.

Thanks for the inspiration to Jeff Hilton, IMG Brandwire, for his post "Are You Guilty of the 10 Most Common Packaging Mistakes?" Link [http://campaign-archive.com/?u=468b6c268eb6609e5542d894a&id=bb6cf1a107]. His thoughts led me to think, what are the kinds of things you can do right or wrong in packaging with the future in mind.

Images: Orphan Jones, Valentina Powers, and Scrapthispack, via Flickr, creative commons license

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